Good communication and impressive problem-solving; Caitlin and Graham were both excellent throughout.
Five stars for Graham Pruitt
Graham is amazing. He has done so much for us and been there for us every step of the way. He made everything easy and always made sure to explain everything to us. He answered our calls at any time and was always patient with our many questions. He didn't make us feel silly for asking him anything. And he would always get back to us if he couldn't answer right away. He was in I'm constant contact with our real estate agent and made sure she was in the loop during the whole process. He was able to get us money back that we weren't expecting to get and helped us so so much. Our real estate agent stated many times what an amazing loan officer he was and how she hadn't seen anyone like him before. He made sure we had everything we needed and more. We don't know what we would have done without him.
We had an excellent experience working with MVB. As first time home buyers we had so many questions and concerns. All of our concerns and questions were carefully taken care of and we got the response over phone immediately. The entire process went so smooth and Graham Pruitt is a very cooperating and caring loan officer. From day one he gave us a clear estimation of the entire process. All information Graham gave us was accurate. We highly recommend working with MVB and Graham.